Tuesday, October 11, 2016

Greeting Customs Around the World

Japan:
  • Bowing is extremely important in Japan
    • back straight and your hands at the side
    • Don't maintain eye contact
    • Women often hold their hands clasped in the front
    • The longer and deeper the bow, the more respect that is shown
  • Business cards are called 'meishi' 
    • carry your cards in a nice case
    • The quality and condition of your business card speaks much about how you intend to conduct yourself and business.
    • When receiving a business card, thank the other person and bow slightly as you take it
    • Examine the card closely with respect
    • The worst thing you can do is put a persons business card in your pocket infront of them
  • One rule to remember when entering a home or sitting area is to always remove your shoes
    • A wooden threshold will indicate where you should remove your outside shoes
    • Place your shoes on the provided rack or off to the side.
    • Bare feet are rarely acceptable. If you wear sandals, bring a small pair of white socks with you for wearing so that your bare feet do not touch the provided slippers

France: 
  • Gift Giving 
    • If you are invited to a French home, consider it a rare honor. Bring flowers, quality chocolates or liqueur for the host, and present your gift before the entertaining proceeds.
    • Flowers should be sent in advance 
    • A bouquet should have an odd number of flowers, but never seven or thirteen.
    • Do not take a gift of wine, since the host usually prefers to make the evening’s selection themselves
    • Do not offer gifts with your company logo stamped on them (the French consider this vulgar).
  • Dress Code
    • Dress tends to be on the formal side for both men and women, whether in business or social situations.
    • Reflection of your social status and relative success
    • Men should wear dark suits, particularly during the winter and when visiting the north
    • Never be the first to shed your jacket.
    • Women should dress simply and with elegance. A well-tailored business suit or dress is appropriate and good shoes are a must.



Costa Rica: 
  • Dress Code
    • Men should wear a conservative dark suit. In warmer climates, a jacket is optional. 
    • Women can wear a dress or skirt and blouse for formal business meetings, but it is far more common for women to wear pants to work. 
    • Costa Ricans are much more formal and serious than other Latin Americans. Therefore, keep jackets on during business meetings
  • Behavior 
    • Costa Ricans are by far the most punctual people in Central America. North Americans are expected to be on time for appointments.
    •  If you are invited for dinner to a home, bring flowers, chocolates, scotch, or wine. Do not bring calla lilies; they are associated with funerals
    •  Have business cards, proposals, and other material printed in both English and Spanish
  • Communications 
    •  Good conversation topics: children, history, art
    • Bad topics: any personal criticism, religion
    • Politics are freely discussed because of the stability there
    • Handshaking the common greeting
    • Costa Ricans call themselves Ticos 

South Africa:
  • South Africans are very friendly and may express affection openly. You may find an associate slaps you on the back, shakes your hand, or even holds your hand in a sign of friendship.
  • It is advisable to offer small gifts to associates, and when invited to a home for dinner, always bring a gift of chocolate, good wine, or similar.
  • A woman can prove herself by knowing her subject matter and not being aggressive.
  • It is considered rude to point your index finger at anyone
    • The 'V' for victory sign is considered lewd
    •  Never have a conversation with anyone while keeping your hands in your pockets
  • Important to be a 'good listener'
    • Be sure to make constant eye contact and nod often to indicate you agree with those you are conversing with
  • It is advisable to obtain letters of introduction if you have done business with mutual contacts of the company or businessperson you wish to entreaty.
  • A first business meeting should be more about getting to know one another than a strict discussion of business matters. 
  • Plan meetings ahead of time 
    • Almost everything is shut down during mid-December to mid-January as well as during the week of Easter and most Jewish holidays


Sources:
http://goasia.about.com/od/Customs-and-Traditions/a/Japanese-Business-Etiquette.htm
http://businessculture.org/western-europe/business-culture-in-france/business-etiquette-in-france/
http://www.cyborlink.com/besite/costa_rica.htm
http://www.expatica.com/za/employment/Business-etiquette-in-South-Africa_105889.html

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