Tuesday, October 18, 2016

Socially Responsible Companies

Understand and Contrast the different influence cultures have on business

Understanding cultural differences and overcoming language barriers are some of the considerations people should have when dealing with business with people of various cultures. Often business deals are lost because the parties involved did not take the time to learn about their each others' cultures prior to interacting.
In some countries, like the United States and Germany, it is common for people to speak loudly and be more assertive or aggressive when sharing ideas or giving direction. In countries like Japan, people typically speak softly and are more passive about sharing ideas or making suggestions.

Hong Kong 

Manufacturing in Hong Kong consists of mainly light and labor-intensive industries.In the 1970's, Hong Kong's factories increased from 16,500 to 22,200. The number of workers increased from 549,000 to 871,000. The value of domestic exports increased from $1,234,700,000 to $5,591,200,000, and increased by 18.18% every year. The Hong Kong statutory minimum wage for non-domestic workers is HK$32.5 (~US$4.19) per hour, effective 1 May 2015. Although, it is not guaranteed that these wages are enforced. 


United States 

In the most recent data, manufacturers contributed $2.17 trillion to the U.S. economy in 2015. For every $1.00 spent in manufacturing, another $1.81 is added to the economy. The vast majority of manufacturing firms in the United States are quite small. There are currently 12.3 million manufacturing workers in the United States, accounting for 9 percent of the workforce. Over the next decade, nearly 3½ million manufacturing jobs will likely be needed, and 2 million are expected to go unfilled due to the skills gap.Over the past 25 years, U.S.-manufactured goods exports have quadrupled. Wages in Manufacturing in the United States increased to 20.59 USD/Hour in September from 20.47 USD/Hour in August of 2016. 

Compare productivity with happiness
A recent study by economists at the University of Warwick found that happiness led to a 12% spike in productivity, while unhappy workers proved 10% less productive. As the research team put it, "We find that human happiness has large and positive causal effects on productivity. Positive emotions appear to invigorate human beings." 
Professor Andrew Oswald, one of three researchers who led the study, said companies that invest in employee support and satisfaction tend to succeed in generating happier workers. At Google, employee satisfaction rose 37% as a result of those initiatives—suggesting that financial incentives aren't enough to make for highly productive employees. 


Socially Responsible Company 

SurveyMonkey 

SurveyMonkey is best known for its easy-to-use survey creation software, but the company's nationwide survey service, Audience, was created as a way to give back to deserving causes across the country. Instead of offering cash and prizes to survey takers, SurveyMonkey donates 50 cents per survey completion to the taker's charity of choice. In 2013, the company donated more than $1 million to organizations such as the Humane Society, Boys & Girls Club of America, and Teach for America.


Wednesday, October 12, 2016

Tuesday, October 11, 2016

Greeting Customs Around the World

Japan:
  • Bowing is extremely important in Japan
    • back straight and your hands at the side
    • Don't maintain eye contact
    • Women often hold their hands clasped in the front
    • The longer and deeper the bow, the more respect that is shown
  • Business cards are called 'meishi' 
    • carry your cards in a nice case
    • The quality and condition of your business card speaks much about how you intend to conduct yourself and business.
    • When receiving a business card, thank the other person and bow slightly as you take it
    • Examine the card closely with respect
    • The worst thing you can do is put a persons business card in your pocket infront of them
  • One rule to remember when entering a home or sitting area is to always remove your shoes
    • A wooden threshold will indicate where you should remove your outside shoes
    • Place your shoes on the provided rack or off to the side.
    • Bare feet are rarely acceptable. If you wear sandals, bring a small pair of white socks with you for wearing so that your bare feet do not touch the provided slippers

France: 
  • Gift Giving 
    • If you are invited to a French home, consider it a rare honor. Bring flowers, quality chocolates or liqueur for the host, and present your gift before the entertaining proceeds.
    • Flowers should be sent in advance 
    • A bouquet should have an odd number of flowers, but never seven or thirteen.
    • Do not take a gift of wine, since the host usually prefers to make the evening’s selection themselves
    • Do not offer gifts with your company logo stamped on them (the French consider this vulgar).
  • Dress Code
    • Dress tends to be on the formal side for both men and women, whether in business or social situations.
    • Reflection of your social status and relative success
    • Men should wear dark suits, particularly during the winter and when visiting the north
    • Never be the first to shed your jacket.
    • Women should dress simply and with elegance. A well-tailored business suit or dress is appropriate and good shoes are a must.



Costa Rica: 
  • Dress Code
    • Men should wear a conservative dark suit. In warmer climates, a jacket is optional. 
    • Women can wear a dress or skirt and blouse for formal business meetings, but it is far more common for women to wear pants to work. 
    • Costa Ricans are much more formal and serious than other Latin Americans. Therefore, keep jackets on during business meetings
  • Behavior 
    • Costa Ricans are by far the most punctual people in Central America. North Americans are expected to be on time for appointments.
    •  If you are invited for dinner to a home, bring flowers, chocolates, scotch, or wine. Do not bring calla lilies; they are associated with funerals
    •  Have business cards, proposals, and other material printed in both English and Spanish
  • Communications 
    •  Good conversation topics: children, history, art
    • Bad topics: any personal criticism, religion
    • Politics are freely discussed because of the stability there
    • Handshaking the common greeting
    • Costa Ricans call themselves Ticos 

South Africa:
  • South Africans are very friendly and may express affection openly. You may find an associate slaps you on the back, shakes your hand, or even holds your hand in a sign of friendship.
  • It is advisable to offer small gifts to associates, and when invited to a home for dinner, always bring a gift of chocolate, good wine, or similar.
  • A woman can prove herself by knowing her subject matter and not being aggressive.
  • It is considered rude to point your index finger at anyone
    • The 'V' for victory sign is considered lewd
    •  Never have a conversation with anyone while keeping your hands in your pockets
  • Important to be a 'good listener'
    • Be sure to make constant eye contact and nod often to indicate you agree with those you are conversing with
  • It is advisable to obtain letters of introduction if you have done business with mutual contacts of the company or businessperson you wish to entreaty.
  • A first business meeting should be more about getting to know one another than a strict discussion of business matters. 
  • Plan meetings ahead of time 
    • Almost everything is shut down during mid-December to mid-January as well as during the week of Easter and most Jewish holidays


Sources:
http://goasia.about.com/od/Customs-and-Traditions/a/Japanese-Business-Etiquette.htm
http://businessculture.org/western-europe/business-culture-in-france/business-etiquette-in-france/
http://www.cyborlink.com/besite/costa_rica.htm
http://www.expatica.com/za/employment/Business-etiquette-in-South-Africa_105889.html